Drycleaner Summit
June 26-27 / Reno, NV
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Tour of Cleaner's Supply
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Striving for a Great Customer Experience - Jeff Schapiro
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The Playbook to Hiring and Empowering Managers - Ricardo Torres
The California Cleaners Association and Southwest Drycleaners Association are teaming up for this spectacular meeting. A bus will be provided for the tour, with additional networking and social opportunities in the works. Lunch is included, sponsored by Cleaner's Supply.
Striving for a Great Customer Experience
Jeff Schapiro, CEO, Cleaner's Supply
Jeff Schapiro talks about how Cleaner’s Supply is committed to delivering a great customer experience—from the moment an order is placed to the time it ships and how this implement and monitor this in their operations.
FREE for Drycleaners & Allied Members
The Playbook to Hiring and Empowering Managers
Ricardo Torres, Tiffany Couture Cleaners, Las Vegas, NV
This session covers how to hire and find the right manager, empower and retain strong leaders, and prepare your business to confidently transition into a manager-led operation.
Meeting Sponsors
Schedule of Events
11:30 am - Bus leaves Grand Sierra Resort for Cleaner's Supply
12:00 pm - Lunch & Tour of Cleaner's Supply followed by Presentations
7:00 pm - Dinner & Bowling (ticket must be purchased - see below)
SATURDAY, June 27
8:00 am - Breakfast
8:45 am - CCA & SDA board meetings - open to drycleaners
12:00 pm - End of meetings
Hotel
Grand Sierra Resort
Grand Sierra Resort is a large, all-in-one destination in Reno that combines a full casino experience with a wide range of dining, entertainment, spa, and activities. The group rate is $124 on June 25 and $234 on June 26 & 27. There is a $34 resort fee that includes an airport shuttle. Discounted rate deadline is May 26.
Dinner & Bowling
Did you know?
Reno is a Bowling Mecca!
Join us June 26 for more networking, bowling & pizza/salad buffet
As the longtime host of numerous national bowling championships, Reno knows how to celebrate the sport — so it’s only fitting that we join in the fun! Dinner includes a pizza bar (with gluten free options), mixed green salad, macaroni salad, assorted desserts (lemon bars, brownies, and peach cobbler), as well as sodas and water. A cash bar will be available. Cost is $100 for dinner and bowling.
Want to just cheer for your fellow cleaners? There is a dinner only option for $56.
Dinner/bowling must be purchased by June 19.