Learn what trends are impacting customer behaviors and how that is changing the dry clean and laundry industry.  There are opportunities and risks that can affect the future of your business – some of which you can capitalize on.  Andrew will share how Tide Cleaners/P&G is listening and adapting to these changes and what resources and strategies are available to you to steer your business forward.

Even the best decisions concerning your employees need to be implemented properly.  Labor and employment laws are designed to give employees certain rights, not make it easier to manage your employees.  Say the wrong thing, fail to pay an employee properly, or make a decision based on logic instead of the actual legal requirement, and you could find yourself facing litigation.

This presentation will give you an overview of applicable labor and employment laws, followed by practical advice on how to avoid legal problems.  Employers make the same mistakes again and again, and this presentation will teach you how NOT to make those errors.  What to do and what not to do will get equal billing.  Hiring, firing, discipline, evaluations, and wage decisions should be easier for you after 50 minutes.

We all know the line, happy wife-happy life. This rings true for employees and their affect on customers.  Join Jen Whitmarsh and James Peuster as their share the best way to retain employees to retain your customers.  

Discover tried and true methods for creating a million dollar dry cleaner and create an exit strategy when the time is right.  These aren't just theories, Dave has walked through these steps with the purpose to empower others with these secrets.

Whether you as the owner want to sell your business – or just know you could – or perhaps transition the business to the next generation, this presentation will show the eight things that drive the value of a company and suggestions on how to dramatically increase the value of your business for the future. 

See this live demonstration on the tradeshow floor on how to tackle the toughest of stains on different material.  Bring your staff to this one!

Under the auspices of the Fix-It Academy, the seminar will include demonstrations of easily accomplished troubleshooting and do-it-yourself repair procedures for finding and fixing the cause of common boiler and machinery problems. A Hands-on demonstration of rebuilding steam traps, boiler sight glass replacement, and simple, easily understood techniques for troubleshooting using meters and laser thermometers will be covered.  

A series of photos of OSHA violations in actual dry cleaners and laundries, each one resulting in a substantial fine.  No boring text.