Dry Cleaners and Laundromats looking to attract more customers and increase revenue can now easily offer their customers the highest quality shoe, boot, and handbag repair services available. Cobblers Direct, the online arm of the world’s largest and most trusted shoe repair company, is pleased to launch their new Self-Serve Shoe Repair Program for businesses.
Shoe repair is a rapidly growing need across the country, and with few cobblers left to meet the increasing demand, it’s an excellent opportunity for Dry Cleaning and Laundromat businesses to offer repair services in their markets. And, with repair expertise from over a century of careful craftsmanship and centralized repair facilities equipped to meet high demand, partnering with Cobblers Direct ensures that current and new customers alike enjoy a world-class repair experience.
“On average, our partners are seeing that about 50% of their shoe repair customers become brand-new dry-cleaning and laundromat customers. Shoe repair is a great way to grow your business overall. It’s a win-win”, says Stephen Kelly, CEO of Cobblers Direct and 3rd generation cobbler. “Having decades of experience, we’ve worked hard to make this program as easy as possible for our Dry Cleaners and Laundromats to use, with the ultimate goal of creating an impactful and unforgettable customer experience to drive loyalty and repeat business.”
With only a counter sign to get started, this new self-serve repair program allows customers to simply scan a QR code, place an order on a smart device, and then hand their items to an associate at the counter. The Dry Cleaner or Laundromat then uses a pre-paid shipping label to mail items to Cobblers Direct, who will not only complete all the repairs, but will also handle any customer questions and repair-related communications. Once repairs are completed, Cobblers Direct will ship the items back to the Dry Cleaner or Laundromat location, and the customer will receive an email alert that their order is ready for pick-up. The Dry Cleaner or Laundromat may also choose to place orders on behalf of their customers.
About Cobblers Direct
Cobblers Direct, headquartered in Austin, Texas, is the online, mail-order arm of the world’s largest shoe repair company – The Shoe Hospitals – who have been repairing shoes, boots, handbags, belts and all-things-leather since 1906. The company seeks to encourage consumers to “repair over replace” by making the highest quality craftsmanship available to anyone, anywhere. Cobblers Direct is powered by lifelong cobblers who love their craft. For more information, visit www.cobblersdirect.com or email firstname.lastname@example.org